Quick Lube

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Free Means Free

Posted by robert.w.burke on 20 Oct 2006 | Tagged as: General, Quick Lube

Wayne Auto Spa includes Quaker State’s FREE nationwide roadside assistance with every oil change.  We’ve discovered a small set of our customers that decline this offer, even though they don’t have any other roadside assistance.  These folks tell us that they just don’t believe that this could be free.  There’s gotta be a catch.

There’s no catch.

It’s FREE.

Why would we give away something so valuable for free, when no one else does?

Because we want our customers to get the best deal possible at Wayne Auto Spa.  We think FREE nationwide roadside assistance is a way to differentiate ourselves from the rest of the pack.

Here’s how it works:  You get a card with a phone number on it to call if you need roadside assistance.  You call and they send a truck.  The truck provides the necessary service.  You pay the driver and mail the receipt to Quaker State and get reimbursed in full.  The coverage lasts for 120 days.  We hope that before your coverage runs out, you return for your next oil change.  If you do, we give you another card that extends your coverage for another 120 days.

Although the service does cost us money, we think the expense is worth it.  The service offering helps us build a stronger relationship with you. 

We hope you take advantage of this service if you need it.

Quaker State: An 800 Pound Gorilla Stepping on the Mice

Posted by robert.w.burke on 12 Oct 2006 | Tagged as: General, Quick Lube

Our Quaker State Quick Lube

Posted by robert.w.burke on 10 Aug 2006 | Tagged as: General, Quick Lube

Rainy Day Oil Change Specials

Posted by robert.w.burke on 26 Jul 2006 | Tagged as: General, Quick Lube

Thanks

Posted by robert.w.burke on 19 Jul 2006 | Tagged as: General, The Environment, Car Wash, Quick Lube